Refund Policy

Last Updated: November 15, 2023

At Investment Course Blog, we are committed to providing high-quality trading and investment education. We understand that sometimes a course may not meet your expectations or circumstances may change. This Refund Policy outlines our guidelines for refunds and cancellations.

Satisfaction Guarantee: We offer a 30-day satisfaction guarantee on all our courses. If you're not satisfied with your purchase, you can request a refund within 30 days of the purchase date, subject to the terms outlined in this policy.

1. Eligible Purchases

Our refund policy applies to the following purchases:

Individual courses purchased directly from investmentcourse.com
Course bundles purchased directly from investmentcourse.com

Please note that the following are NOT eligible for refunds:

Courses or products explicitly marked as non-refundable
Downloadable materials or digital resources that have been downloaded
Live webinar sessions that have already been attended

2. Refund Criteria

Refund requests are evaluated based on the following criteria:

Timeframe	Course Completion	Refund Percentage	Processing Time
0-14 days from purchase	Less than 25% completed	100% refund	5-10 business days
15-30 days from purchase	Less than 50% completed	80% refund	5-10 business days
More than 30 days from purchase	Any completion percentage	No refund (exceptions may apply)	N/A

Course completion is measured by the percentage of course modules accessed, videos watched, and quizzes/assignments completed.

3. Refund Process

To request a refund, please follow these steps:

Log in to your account on investmentcourse.com
Navigate to "My Courses" or "Purchase History"
Select the course for which you want a refund
Click on the "Request Refund" button
Complete the refund request form, providing a reason for your request
Submit your request

Alternatively, you can email support@investmentcourse.com with the subject line "Refund Request" and include the following information:

Your full name
Email address used for the purchase
Order number or transaction ID
Course name
Date of purchase
Reason for requesting a refund

4. Refund Approval and Processing

Once we receive your refund request, the following process will take place:

Our support team will review your request and account activity to verify eligibility based on the criteria outlined above.
You will receive an email notification informing you whether your refund request has been approved or denied, typically within 3 business days.
If approved, the refund will be processed to the original payment method used for the purchase within 5-10 business days.
Your access to the course will be revoked once the refund is processed.

Please note that depending on your payment provider, it may take additional time for the refunded amount to appear in your account.

5. Special Circumstances

We understand that exceptional circumstances may occur. In the following situations, we may consider refund requests outside the standard policy on a case-by-case basis:

Technical Issues: If you experience persistent technical problems that prevent you from accessing the course content and our support team cannot resolve these issues within a reasonable timeframe.
Course Content Mismatch: If the course content significantly differs from the description or advertised curriculum.
Medical Emergencies: In case of serious illness or hospitalization that prevents you from using the course (documentation may be required).

To request a refund under special circumstances, please contact support@investmentcourse.com with relevant details and supporting documentation.

6. Subscription Cancellations

For subscription-based services:

You can cancel your subscription at any time through your account settings.
Cancellation will take effect at the end of your current billing cycle.
No partial refunds are provided for unused portions of a subscription period.
After cancellation, you will continue to have access until the end of your current billing period.

7. Course Bundles and Promotions

For course bundles and promotional offers:

Refunds for course bundles are processed based on the bundle as a whole, not individual courses within the bundle.
If a course was purchased as part of a promotional offer or discount, the refund will be calculated based on the actual amount paid, not the original price.
If a free bonus or gift was included with your purchase, the value of these items may be deducted from your refund amount, or the items must be returned (if applicable).

8. Payment Processing Fees

Please note that payment processing fees (approximately 3-5% of the transaction) may be deducted from your refund amount, as these fees are not refundable to us from our payment processors.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically for changes. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

10. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Investment Course Blog
6744 Stracke Way Apt. 297
Heaneyville, PE T6J-5B5
Canada

Email: support@investmentcourse.com

Phone: +1 (678) 884-4451

Registration Number: 21659896